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Article 10

ARTICLE 10: PICK-UP AND DELIVERY SERVICES

10.1 Shipments: Shipments are accepted for carriage from their receipt at Carrier's cargo terminal or airport office at the place of departure to the airport at the place of destination or the respective facility as designated by the Carrier.

10.2 Availability of Service: Pick-up service and delivery service will be available at the points, to the extent and subject to the rates and charges established for such services in accordance with the applicable regulations of Carrier.

10.3 Request for Service: Pick-up service, if available, will be provided when requested by the Shipper. Except when otherwise provided by Carrier's tariffs, delivery service may be provided unless contrary instructions are given by the Shipper or by the Consignee. Such contrary instructions must be received by Carrier prior to removal of the shipment from Carrier's airport terminal at destination.

10.4 Shipment for which Service is Unavailable: Pick-up service and delivery service will not be provided by Carrier without special arrangement for any shipment which in the opinion of Carrier, because of its volume, nature, value or weight is impractical for Carrier to handle in normal course.

10.5 Liability: If pick-up service or delivery service is performed by Carrier, such surface transportation shall be upon the same terms as to liability as set forth in Article 12 hereof. In any other event, and to the extent that other mandatory regulations apply, the issuing Carrier and last Carrier, respectively, in forwarding and re-forwarding the cargo shall do so only as agents of the Shipper, owner, or Consignee, as the case may be, and shall not be liable for any damage arising out of such additional carriage unless provided to have been caused by its acts or omissions done with intent to cause damage, death, injury, loss or delay or recklessly with actual knowledge that damage, death, injury, loss, delay would probably result. The Shipper, owner and Consignee hereby authorize such Carriers to do all things deemed advisable to effect such forwarding or re-forwarding, including, but without limitation, selection of means of forwarding or re-forwarding and the routes thereof (unless these have been specified by the Shipper in the Air Waybill or Shipment Record), execution and acceptance of documents of carriage (which may include provisions excluding or limiting liability) and consigning of cargo with no declaration of value, notwithstanding any declaration of value in the Air Waybill or Shipment Record.

Version 1 (March 2012)

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